2025 US FAQ
BOTM membership
- How does BOTM work?
- How do I sign up?
- How do I get my free gift with enrollment?
- What am I committing to at sign up?
- What kinds of books are offered on Book of the Month?
- What is the monthly price?
Charges and credits
Audiobooks
- I have an issue with my audiobook.
- How do I listen to an audiobook?
- How do I buy an audiobook?
- How does the Audiobooks Ear-nings program work?
- Are audiobooks available on Android?
- Can I keep my audiobooks if I cancel my membership?
Volume Ø membership
Adjust my membership
Logging in
My charges and credits
- Why did my credits expire?
- How many credits do I have?
- Why didn't I get a credit this month?
- Do credits roll over when my annual subscription renews?
- Can I keep my credits if I cancel/pause?
- When will I be charged?
Order and shipping help
- Where is my box?
- When will my order arrive?
- How do I change my address?
- Report issue with book
- How do I change the contents of my order?
- How do I cancel an order?
Book of the Year
Reading Challenge
Reader’s Guarantee
Relationship Status
- How can I use my birthday coupon?
- How does Relationship Status work?
- When do I get my birthday credit?
- How do I change my birthday?
- Can I rollover my birthday coupon to the next month?
- How can I get my tote?
Gift help
Inquiries
Technical help
US FAQs 7/11/23
How can I get an audiobook and a hardcover in the same month?
- How can I get an audiobook and a hardcover in the same month?
- How can I get an audiobook and a hardcover in the same month?
- How can I get an audiobook and a hardcover in the same month?
- I have an issue with my audiobook.
- Are audiobooks available on Android?
- Can I keep my audiobooks if I cancel my membership?